Agustin Sanchez

S

Senior Product Designer at Rappi | ex-Ualá

Rappi
Mexico City, Mexico · CST (UTC-6)
4+ years experience
Insper
English, Spanish
Advising
Messaging unavailable

Overview

Currently at Rappi, where I work on service design. Ran 79 usability sessions and turned them into a research repository. Shipped the service design redesign that lifted task completion 17%. Most at home with service design and workshops. Yoga every morning.

Good reasons to reach out
  • Advice on service design
  • Working sessions on workshops
  • Questions about service design
Please don't message about
  • Unpaid work or spec projects
  • Crypto token projects

Usually replies within a day

Skills
journey mappingoperationsaccessibilityservice designworkshops
AdvisingOpen to advising
closes in 3 months

Office hours for designers building portfolios: service design and accessibility

Topics
service design, accessibility, operations
Format
Calls
Terms
Free for early founders
Capacity
A few async reviews a month
Best for
Engineers moving into leadership

4 years of service design. One call a month or async reviews.

Mexico City, Mexicoaccessibilityworkshopsoperations
Open

Experience

  1. Senior Product Designer
    May 2026 - Present
    Rappi · 5 mo · Full-time · Mexico City, Mexico
    • Brought the service design flows to WCAG 2.2 AA.
    • Built a component library 89 engineers ship with every day.
    • Cut support tickets about service design by 45% with clearer copy and states.
  2. Product Designer
    Aug 2024 - Mar 2026
    Ualá · 1 yr 7 mo · Contract · Mexico City, Mexico
    • Shipped the service design redesign that lifted task completion 31%.
  3. UX Researcher
    Jun 2023 - Aug 2024
    Kavak · 1 yr 2 mo · Full-time · Mexico City, Mexico
    • Brought the service design flows to WCAG 2.2 AA.
  4. UX Researcher
    Oct 2022 - Jun 2023
    Amazon · 8 mo · Full-time · Mexico City, Mexico
    • Built a component library 37 engineers ship with every day.
    • Ran 35 usability sessions and turned them into a research repository.

References

No references yet.

Education

  1. Insper
    Economia, Psychology
    2018 - 2022

Details

Compensation expectations
What they are targeting for their next role.
Visible to connections
Direct contact details
Direct email and a scheduling link.
Visible to connections

Trusted Partners

Sponsored