Fernanda Freitas

S

UX Researcher at Rappi · User research · usability testing, user research

Rappi
São Paulo, Brazil · BRT (UTC-3)
7+ years experience
Tecnológico de Monterrey
English, Portuguese
Messaging unavailable

Overview

8 years in product design, the last 2 at Rappi, where I work on the research team. Shipped the research redesign that lifted task completion 25%. Most at home with user research and usability testing. Weekend cricket, weekday chai.

Good reasons to reach out
  • Roles in user research
  • Second opinions on usability testing decisions
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Skills
user researchinterviewsjobs to be doneusability testing
Open to workLooking for a role
closes in 3 months

Staff UX Researcher roles in mobility - São Paulo or remote

Target roles
Staff UX Researcher
Level
Staff / Principal
Industries
Climate tech, AI infrastructure
Work mode
Remote
Available
90 days notice
Work authorization
Authorized to work in Brazil
What I'm looking for
A team that ships weekly and owns research end to end.
Not interested in
Agencies and outsourcing firms

8 years in user research. Strongest at interviews and usability testing. Available immediately.

São Paulo, Brazil · remote OKinterviewsusability testinguser research

Experience

  1. UX Researcher
    Nov 2024 - Present
    Rappi · 1 yr 11 mo · Full-time · São Paulo, Brazil
    • Brought the research flows to WCAG 2.2 AA.
    • Cut support tickets about research by 48% with clearer copy and states.
  2. Product Designer
    Jan 2023 - Nov 2024
    Bancolombia · 1 yr 10 mo · Full-time · São Paulo, Brazil
    • Ran 45 usability sessions and turned them into a research repository.
    • Brought the research flows to WCAG 2.2 AA.
  3. Product Designer
    May 2019 - Sep 2022
    Embraer · 3 yr 4 mo · Full-time · São Paulo, Brazil
    • Shipped the research redesign that lifted task completion 12%.

References

No references yet.

Education

  1. Tecnológico de Monterrey
    Ingeniería, Architecture
    2014 - 2018

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