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Ajith Sudarshan Kutty

Customer Success Manager at MakeMyTrip · Enterprise onboarding · Gainsight, implementation

Chennai, IndiaMakeMyTripIIIT Hyderabad

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Open to workcloses in 2 months

Next role: Customer Success Manager in proptech, Chennai or hybrid

2 years in enterprise onboarding. Strongest at demos and project management. Available from next month.

Chennai, India · Remote OKdemosapisimplementation

About

I work on enterprise onboarding at MakeMyTrip in Chennai. Kept net revenue retention above 116% on a $38 million book. Cut churn on the onboarding book from 11% to 3%. Most at home with Gainsight and project management.

Skills

project managementdemosGainsightAPIsimplementation

Experience

MA
Customer Success Manager
MakeMyTrip
Oct 2024 - Present · 2 yr · Chennai, India

Education

IIIT Hyderabad
B.Tech, Business Administration
2019 - 2023

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