Alice Jenkins

Overview

Based in Los Angeles. I lead payments at Ferro Ops. Launched the payments product in 13 markets. Before that: Robinhood and Expedia Group. Most at home with checkout and fraud. I read too many books about cities.

Replies between meetings, usually same day

Experience

1. Chief Product Officer

   Dec 2022 - Present
   Ferro Ops · 3 yr 11 mo · Full-time · Los Angeles, CA
   • Ran 81 customer interviews before writing the first spec.
   • Took payments activation from 30% to 53% in three quarters.
   • Grew payments revenue from $5 million to $54 million ARR.
2. Director of Product

   Jun 2021 - Dec 2022
   Robinhood · 1 yr 6 mo · Full-time · Los Angeles, CA
   • Killed 8 features nobody used and shipped the 4 that customers asked for.
3. Senior Product Manager

   Apr 2019 - Jun 2021
   Expedia Group · 2 yr 2 mo · Full-time · Los Angeles, CA
   • Launched the payments product in 4 markets.
   • Killed 3 features nobody used and shipped the 3 that customers asked for.
4. Product Manager

   Nov 2016 - Apr 2019
   Nike · 2 yr 5 mo · Full-time · Los Angeles, CA
   • Grew payments revenue from $3 million to $38 million ARR.
   • Ran 51 customer interviews before writing the first spec.
5. Associate Product Manager

   Apr 2014 - Nov 2016
   Robinhood · 2 yr 7 mo · Full-time · Los Angeles, CA
   • Grew payments revenue from $7 million to $51 million ARR.
   • Ran 200 customer interviews before writing the first spec.

Projects

No references yet.

Education

1. Princeton University

   AB, Computer Science
   2005 - 2009