Amber Owens

Overview

I work on search and ranking at Parkway Group in Nashville. Wrote the Java service that now handles 23 million requests a day. Built the experimentation framework 39 product teams use to ship changes safely. Before that: American Express and Accenture.

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Experience

1. Staff Software Engineer

   Jan 2023 - Present
   Parkway Group · 3 yr 9 mo · Full-time · Nashville, TN
   • Wrote the Elasticsearch service that now handles 71 million requests a day.
   • Moved 70% of search traffic off a legacy monolith without a customer-facing incident.
2. Senior Software Engineer

   May 2021 - Jan 2023
   American Express · 1 yr 8 mo · Full-time · Nashville, TN
   • Cut p99 latency on the search services from 777ms to 131ms.
   • Reduced cloud spend on search by 26% in two quarters.
3. Engineering Manager

   Feb 2018 - May 2021
   Accenture · 3 yr 3 mo · Full-time · Nashville, TN
   • Moved 86% of search traffic off a legacy monolith without a customer-facing incident.
   • Grew the search team from 5 to 14 engineers.
4. Software Engineer

   Nov 2015 - Feb 2018
   Cloudflare · 2 yr 3 mo · Full-time · Nashville, TN
   • Brought on-call pages for search down from 21 a week to 4.
5. Software Engineer

   Apr 2012 - Nov 2015
   Boeing · 3 yr 7 mo · Contract · Nashville, TN
   • Shipped 30 launches on the search team without a rollback.

No references yet.

Education

1. Rice University

   BA, Computer Science
   2007 - 2011