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Arif Setiawan

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Senior Product Designer at Grab · data visualisation, information architecture

Works at
Grab
Location
Kuala Lumpur, Malaysia · MYT (UTC+8)
Experience
9+ years experience
Education
Melbourne Business School
Languages
English, Malay, German

Overview

Senior Product Designer at Grab, focused on B2B dashboards. Ran 56 usability sessions and turned them into a research repository. Cut support tickets about enterprise by 49% with clearer copy and states. Before that: CIMB and Canva. Most at home with data visualisation and Figma. Collector of fountain pens.

Good reasons to reach out
  • Roles in B2B dashboards
  • Questions about B2B dashboards
Please don't message about
  • SEO and link-building offers
  • Unpaid work or spec projects

Answers in batches on Fridays

Skills
information architectureFigmadata visualisation
Open to workLooking for a role
closes in 3 months

Lead Product Designer roles in biotech - Kuala Lumpur or remote

Target roles
Lead Product Designer
Level
Senior
Industries
Consumer apps, Fintech
Work mode
Remote
Available
Immediately
Work authorization
Authorized to work in Malaysia
What I'm looking for
Early-stage company (Series A) where B2B dashboards is core to the product.
Not interested in
Agencies and outsourcing firms

9 years in B2B dashboards. Strongest at Figma and data visualisation. Available from next month.

Kuala Lumpur, Malaysiafigmainformation architecturedata visualisation

Experience

  1. Senior Product Designer
    Nov 2022 - Present
    Grab · 4 yr · Full-time · Kuala Lumpur, Malaysia
    • Brought the enterprise flows to WCAG 2.2 AA.
    • Cut support tickets about enterprise by 35% with clearer copy and states.
    • Shipped the enterprise redesign that lifted task completion 25%.
  2. UX Researcher
    Jun 2019 - Nov 2022
    CIMB · 3 yr 5 mo · Full-time · Kuala Lumpur, Malaysia
    • Built a component library 61 engineers ship with every day.
    • Cut support tickets about enterprise by 48% with clearer copy and states.
  3. Product Designer
    Oct 2017 - Jun 2019
    Canva · 1 yr 8 mo · Full-time · Kuala Lumpur, Malaysia
    • Brought the enterprise flows to WCAG 2.2 AA.

References

No references yet.

Education

  1. Melbourne Business School
    MBA, Business Administration
    2021 - 2023
  2. National Taiwan University
    BS, Psychology
    2013 - 2017

Details

Compensation expectations
What they are targeting for their next role.
Visible to connections
Direct contact details
Direct email and a scheduling link.
Visible to connections