Arjun Vikram Kapoor

Overview

Currently at Crest Data, where I lead brand and marketing design with a team of 8. Built a component library 90 engineers ship with every day. Brought the brand flows to WCAG 2.2 AA. Before that: Walmart and Google. Most at home with illustration and web design. Travel slowly, usually by train.

Checks messages twice a week

Experience

1. Head of Design

   Oct 2023 - Present
   Crest Data · 3 yr 1 mo · Full-time · San Francisco, CA
   • Shipped the brand redesign that lifted task completion 33%.
   • Ran 50 usability sessions and turned them into a research repository.
   • Built a component library 69 engineers ship with every day.
2. Senior Product Designer

   Jul 2021 - Oct 2023
   Walmart · 2 yr 3 mo · Full-time · San Francisco, CA
   • Cut support tickets about brand by 37% with clearer copy and states.
3. Design Manager

   May 2020 - Jul 2021
   Google · 1 yr 2 mo · Full-time · San Francisco, CA
   • Brought the brand flows to WCAG 2.2 AA.
   • Cut support tickets about brand by 40% with clearer copy and states.
4. UX Researcher

   Jan 2018 - May 2020
   Netflix · 2 yr 4 mo · Contract · San Francisco, CA
   • Brought the brand flows to WCAG 2.2 AA.
5. Staff Product Designer

   Dec 2015 - Jan 2018
   ServiceNow · 2 yr 1 mo · Contract · San Francisco, CA
   • Cut support tickets about brand by 28% with clearer copy and states.
   • Brought the brand flows to WCAG 2.2 AA.

No references yet.

Education

1. Harvard Business School

   MBA, Business Administration
   2010 - 2012
2. Purdue University

   BS, Industrial Design
   2003 - 2007