Bongani Dlamini

S

Chief of Staff at Northwind Grid · Technical program management

Northwind Grid
Johannesburg, South Africa · SAST (UTC+2)
10+ years experience
University of Nairobi
English, Afrikaans
Messaging unavailable

Overview

Based in Johannesburg. I work on technical program management at Northwind Grid. Ran the TPM program across 19 teams to launch on schedule. Rebuilt the planning process the company still runs every quarter. Before that: EY and Access Bank. Bird-watcher and amateur naturalist.

Good reasons to reach out
  • Speaking or podcast invitations
  • Questions about technical program management
  • Working sessions on risk management
Please don't message about
  • Unpaid work or spec projects
  • Generic networking requests
  • Agency or outsourcing pitches

Replies between meetings, usually same day

Skills
risk managementJiracross-team deliveryroadmappingprogram management

Experience

  1. Chief of Staff
    Mar 2026 - Present
    Northwind Grid · 7 mo · Full-time · Johannesburg, South Africa
    • Brought support first-response time from 26 hours to under 2.
    • Rebuilt the planning process the company still runs every quarter.
  2. Senior Program Manager
    May 2023 - Mar 2026
    EY · 2 yr 10 mo · Full-time · Johannesburg, South Africa
    • Cut cost per order by 21% with routing and staffing changes.
    • Brought support first-response time from 14 hours to under 2.
  3. Program Manager
    Feb 2021 - May 2023
    Access Bank · 2 yr 3 mo · Full-time · Johannesburg, South Africa
    • Launched operations in 14 cities.
  4. Operations Associate
    Jan 2019 - Feb 2021
    Equity Bank · 2 yr 1 mo · Full-time · Johannesburg, South Africa
    • Built the privacy programme for launches in 5 countries.
    • Secured 7 payments licences.
  5. Operations Associate
    Feb 2017 - Jan 2019
    Visa · 1 yr 11 mo · Full-time · Johannesburg, South Africa
    • Negotiated 387 commercial agreements a year.
    • Secured 4 payments licences.

References

No references yet.

Education

  1. University of Nairobi
    BSc, Industrial Engineering
    2012 - 2016

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