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Charlie Rose

Sample profile

Senior Program Manager, BT Group - city launches · supply growth · unit economics

Works at
BT Group
Location
Edinburgh, UK · GMT (UTC+0)
Experience
10+ years experience
Education
University of Glasgow
Languages
English
Advising
Message Connect

Overview

10 years in operations, the last 1 at BT Group, where I work on the marketplace ops team. Launched operations in 8 cities. Collector of fountain pens.

Good reasons to reach out
  • Advice on marketplace operations
  • Working sessions on city launches
  • Speaking or podcast invitations
Please don't message about
  • Agency or outsourcing pitches
  • Generic networking requests

Slower in the last week of each quarter

Skills
unit economicscity launchessupply growth
AdvisingOpen to advising
closes in 3 months

Open to advising Series A teams on supply growth

Topics
marketplace operations, city launches, supply growth
Format
Calls
Terms
Equity
Capacity
One advisory role at a time
Best for
Engineers moving into leadership

10 years of marketplace operations. One call a month or async reviews.

Edinburgh, UKunit economicssupply growthcity launches
Open

Experience

  1. Senior Program Manager
    May 2026 - Present
    BT Group · 6 mo · Full-time · Edinburgh, UK
    • Launched operations in 23 cities.
    • Rebuilt the planning process the company still runs every quarter.
    • Brought support first-response time from 23 hours to under 1.
  2. Operations Manager
    Dec 2022 - May 2026
    PwC · 3 yr 5 mo · Full-time · Edinburgh, UK
    • Brought support first-response time from 29 hours to under 1.
    • Launched operations in 16 cities.
  3. Program Manager
    Jun 2020 - Dec 2022
    Goldman Sachs · 2 yr 6 mo · Full-time · Edinburgh, UK
    • Cut cost per order by 19% with routing and staffing changes.
  4. Operations Associate
    May 2018 - Jun 2020
    Salesforce · 2 yr 1 mo · Full-time · Edinburgh, UK
    • Built the privacy programme for launches in 25 countries.
    • Secured 6 payments licences.
  5. Operations Associate
    Dec 2016 - May 2018
    NatWest · 1 yr 5 mo · Full-time · Edinburgh, UK
    • Built the privacy programme for launches in 17 countries.
    • Negotiated 406 commercial agreements a year.

References

No references yet.

Education

  1. University of Glasgow
    MA, Economics
    2018 - 2020
  2. University of Bristol
    BSc, Economics
    2013 - 2016

Details

Compensation expectations
What they are targeting for their next role.
Visible to connections
Direct contact details
Direct email and a scheduling link.
Visible to connections

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