Chris Cohen

Overview

I started Lumen Ops to fix AI agents for operations teams for teams who were tired of the workarounds. Signed 71 paying customers, 12 of them enterprises.

Experience

1. Co-founder & COO

   Dec 2024 - Present
   Lumen Ops · 1 yr 10 mo · Full-time · San Diego, CA
   • Took Lumen Ops from zero to $8 million ARR.
   • Grew the team to 108 people across 5 countries.
   • Previously built and sold a small AI agents for operations teams company.
2. Staff iOS Engineer

   Apr 2021 - Dec 2024
   Mastercard · 3 yr 8 mo · Full-time · San Diego, CA
   • Led the migration of 67 services to fundraising.
3. Principal Engineer

   Mar 2019 - Apr 2021
   BlackRock · 2 yr 1 mo · Full-time · San Diego, CA
   • Previously an operator for 11 years before investing.
4. Director of Engineering

   Nov 2017 - Mar 2019
   Wells Fargo · 1 yr 4 mo · Full-time · San Diego, CA
   • Moved 70% of firmware traffic off a legacy monolith without a customer-facing incident.
5. Engineering Manager

   Apr 2015 - Nov 2017
   Quayside Software · 2 yr 7 mo · Full-time · San Diego, CA
   • Led the migration of 53 services to B2B SaaS.
   • Built the experimentation framework 9 product teams use to ship changes safely.

No references yet.

Education

1. Johns Hopkins University

   MS, Business Administration
   2013 - 2015
2. Virginia Tech

   BS, Business Administration
   2006 - 2010