Claire Greene

Sample

Customer Success Manager at HP · Enterprise onboarding · project management, APIs

HP
Miami, FL · ET (UTC-5)
2+ years experience
Boston University
English
Messaging unavailable

Overview

Currently at HP, where I work on enterprise onboarding. Onboarded 173 enterprise customers. Kept net revenue retention above 117% on a $25 million book. Most at home with implementation and project management. Travel slowly, usually by train.

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Skills
implementationAPIsproject managementGainsight

Experience

  1. Customer Success Manager
    Oct 2024 - Present
    HP · 2 yr · Full-time · Miami, FL
    • Kept net revenue retention above 121% on a $16 million book.
    • Cut churn on the onboarding book from 17% to 7%.
    • Onboarded 141 enterprise customers.

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Education

  1. Boston University
    BS, Computer Science
    2019 - 2023

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