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Damini Alisha Kalra

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Director of Product at American Express · AI features · user research, LLM products

Works at
American Express
Location
Hyderabad, India · IST (UTC+5:30)
Experience
11+ years experience
Education
VIT Vellore
Languages
English, Hindi, Telugu

Overview

Director of Product at American Express, focused on AI features. Ran 197 customer interviews before writing the first spec. Before that: JPMorgan Chase and Persistent Systems. Travel slowly, usually by train.

Good reasons to reach out
  • Speaking or podcast invitations
  • Second opinions on LLM products decisions
Please don't message about
  • Courses and coaching offers
  • Offshore staffing offers

Best reached early in the week

Skills
LLM productsevaluationprompt designuser researchML

Experience

  1. Director of Product
    Dec 2025 - Present
    American Express · 11 mo · Full-time · Hyderabad, India
    • Cut time-to-first-value for new AI products customers from 14 days to 4.
    • Launched the AI products product in 10 markets.
    • Ran 42 customer interviews before writing the first spec.
  2. Associate Product Manager
    Dec 2022 - Dec 2025
    JPMorgan Chase · 3 yr · Full-time · Hyderabad, India
    • Took AI products activation from 26% to 48% in three quarters.
  3. Product Manager
    Oct 2020 - Dec 2022
    Persistent Systems · 2 yr 2 mo · Full-time · Hyderabad, India
    • Launched the AI products product in 5 markets.
    • Cut time-to-first-value for new AI products customers from 16 days to 2.
  4. Senior Product Manager
    Dec 2016 - Oct 2020
    Capgemini · 3 yr 10 mo · Full-time · Hyderabad, India
    • Cut time-to-first-value for new AI products customers from 21 days to 2.
  5. Product Manager
    Sep 2015 - Dec 2016
    Walmart Global Tech · 1 yr 3 mo · Full-time · Hyderabad, India
    • Grew AI products revenue from $7 million to $25 million ARR.

References

No references yet.

Education

  1. VIT Vellore
    B.Tech, Business Administration
    2005 - 2009

Details

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