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Desmond Jalen Jefferson

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Chief of Staff at Cairn Systems · roadmapping, program management

Works at
Cairn Systems
Location
Los Angeles, CA · PT (UTC-8)
Experience
10+ years experience
Education
UC Berkeley
Languages
English

Overview

Based in Los Angeles. I work on technical program management at Cairn Systems. Brought support first-response time from 9 hours to under 1. Launched operations in 24 cities. Board games, hiking, and terrible puns.

Good reasons to reach out
  • Roles in technical program management
  • Working sessions on Jira
  • Speaking or podcast invitations
Please don't message about
  • Crypto token projects
  • Offshore staffing offers
  • Unpaid work or spec projects

Travels often; replies within 48 hours

Skills
Jiraqualityroadmappingcross-team deliveryrisk managementprogram management
Open to workLooking for a role
closes in 3 months

Open to Chief of Staff roles at seed e-commerce companies

Target roles
Chief of Staff
Level
Staff / Principal
Industries
Fintech, Healthtech
Work mode
Hybrid
Available
Immediately
Work authorization
Authorized to work in the CA
What I'm looking for
A team that ships weekly and owns TPM end to end.
Not interested in
Pure people management

10 years in technical program management. Strongest at risk management and Jira. Available from next month.

Los Angeles, CA · remote OKprogram managementqualityjira

Experience

  1. Chief of Staff
    Mar 2025 - Present
    Cairn Systems · 1 yr 8 mo · Full-time · Los Angeles, CA
    • Brought support first-response time from 11 hours to under 1.
    • Ran the TPM program across 23 teams to launch on schedule.
  2. Senior Program Manager
    Oct 2021 - Mar 2025
    Goldman Sachs · 3 yr 5 mo · Full-time · Los Angeles, CA
    • Ran the TPM program across 13 teams to launch on schedule.
    • Brought support first-response time from 23 hours to under 2.
  3. Operations Associate
    Aug 2019 - Oct 2021
    Tesla · 2 yr 2 mo · Full-time · Los Angeles, CA
    • Secured 7 payments licences.
  4. Operations Associate
    Apr 2018 - Jun 2019
    Salesforce · 1 yr 2 mo · Full-time · Los Angeles, CA
    • Negotiated 588 commercial agreements a year.
    • Built the privacy programme for launches in 8 countries.
  5. Operations Associate
    Dec 2016 - Apr 2018
    Adobe · 1 yr 4 mo · Full-time · Los Angeles, CA
    • Negotiated 488 commercial agreements a year.
    • Built the privacy programme for launches in 28 countries.

References

No references yet.

Education

  1. UC Berkeley
    BA, Mechanical Engineering
    2012 - 2016

Details

Compensation expectations
What they are targeting for their next role.
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Direct contact details
Direct email and a scheduling link.
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