Duc Ngo

S

Director of Engineering at Vellum Commerce · distributed systems, PCI DSS

Vellum Commerce
Ho Chi Minh City, Vietnam · ICT (UTC+7)
13+ years experience
University of Indonesia
English, Vietnamese
Messaging unavailable

Overview

I've spent 23 years on payments infrastructure - first at Lenovo, now at Vellum Commerce. Shipped a rewrite that took build times from 25 minutes to under 4. Designed the reconciliation system that matches 2 million transactions a day.

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Slower in the last week of each quarter

Skills
idempotencydistributed systemsPCI DSSKafkaPostgreSQL

Experience

  1. Director of Engineering
    May 2022 - Present
    Vellum Commerce · 4 yr 5 mo · Full-time · Ho Chi Minh City, Vietnam
    • Shipped a rewrite that took build times from 17 minutes to under 4.
    • Brought on-call pages for payments platform down from 22 a week to 1.
  2. Backend Engineer
    Aug 2020 - May 2022
    Samsung Electronics · 1 yr 9 mo · Full-time · Ho Chi Minh City, Vietnam
    • Designed the reconciliation system that matches 9 million transactions a day.
    • Wrote the idempotency service that now handles 60 million requests a day.
  3. Senior Backend Engineer
    Mar 2017 - Aug 2020
    Shopee · 3 yr 5 mo · Full-time · Ho Chi Minh City, Vietnam
    • Designed the reconciliation system that matches 8 million transactions a day.
    • Grew the payments platform team from 4 to 35 engineers.
  4. Principal Engineer
    Oct 2015 - Mar 2017
    Tokopedia · 1 yr 5 mo · Full-time · Ho Chi Minh City, Vietnam
    • Backed 30 founders at pre-seed and seed.
  5. Staff Backend Engineer
    Jun 2013 - Oct 2015
    Lenovo · 2 yr 4 mo · Contract · Ho Chi Minh City, Vietnam
    • Cut p99 latency on the payments platform services from 529ms to 162ms.

Projects

Conference talk: lessons from payments platform
2025

What went wrong and what worked while scaling payments infrastructure.

Write-up: payments infrastructure in practice
2022

A long-form guide to payments infrastructure for people starting out.

References

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Education

  1. University of Indonesia
    BSc, Electrical Engineering
    1998 - 2002

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