Feng Wu

S

Head of Design, Tandem Works - user research · usability testing · interviews

Tandem Works
Hong Kong · HKT (UTC+8)
15+ years experience
INSEAD Singapore
English, Cantonese
Co-founder
Messaging unavailable

Overview

Based in Hong Kong. I lead user research at Tandem Works. Brought the research flows to WCAG 2.2 AA. Before that: Deloitte and Recruit Holdings. Most at home with jobs to be done and synthesis. Outside work: long runs and longer podcasts.

Good reasons to reach out
  • People who want to build this with me
  • Questions about user research
  • Speaking or podcast invitations
  • Thoughtful intros to people in my field
Please don't message about
  • Agency or outsourcing pitches
  • Offshore staffing offers
  • Logo contests

Usually replies within a day

Skills
jobs to be doneusability testinginterviewsuser researchsynthesis
Co-founderLooking for a co-founder
closes in 3 months

Need a design-minded co-founder: fleet telematics in the Nordics

The idea
Fleet telematics in the Nordics
Stage
Idea
I bring
11 years in user research
Looking for
Commercial co-founder who has sold to enterprises
Commitment
Full-time now
Location
Hong Kong or remote

I bring 16 years of user research (currently Tandem Works). Ideally you've shipped B2B software. Incorporated, self-funded so far.

Hong Kong · remote OKinterviewsjobs to be donesynthesis
Open

Experience

  1. Head of Design
    Oct 2022 - Present
    Tandem Works · 4 yr · Full-time · Hong Kong
    • Shipped the research redesign that lifted task completion 37%.
    • Ran 43 usability sessions and turned them into a research repository.
  2. Senior Product Designer
    Jan 2020 - Oct 2022
    Deloitte · 2 yr 9 mo · Full-time · Hong Kong
    • Shipped the research redesign that lifted task completion 19%.
  3. Product Designer
    May 2017 - Jan 2020
    Recruit Holdings · 2 yr 8 mo · Full-time · Hong Kong
    • Ran 100 usability sessions and turned them into a research repository.
    • Built a component library 84 engineers ship with every day.
  4. Senior Product Designer
    Jun 2015 - May 2017
    UOB · 1 yr 11 mo · Full-time · Hong Kong
    • Brought the research flows to WCAG 2.2 AA.
    • Built a component library 87 engineers ship with every day.
  5. Product Designer
    Mar 2012 - Jun 2015
    NAB · 3 yr 3 mo · Full-time · Hong Kong
    • Built a component library 68 engineers ship with every day.

References

No references yet.

Education

  1. INSEAD Singapore
    MBA, Business Administration
    2013 - 2015
  2. University of Hong Kong
    BSc, Interaction Design
    2006 - 2010

Details

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