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Harish Sudheer Pai

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Senior Product Manager at Umber Foods · Onboarding and activation · lifecycle, user research

Works at
Umber Foods
Location
Bengaluru, India · IST (UTC+5:30)
Experience
10+ years experience
Education
IIT Guwahati
Languages
English, Hindi, Kannada
Advising
Message Connect

Overview

I've spent 10 years on onboarding and activation - first at Zerodha, now at Umber Foods. Cut time-to-first-value for new growth customers from 13 days to 1. Took growth activation from 22% to 53% in three quarters. Before that: PhonePe and Boston Consulting Group. Most at home with SQL and user research. Yoga every morning.

Good reasons to reach out
  • Advice on onboarding and activation
  • Second opinions on user research decisions
  • Questions about onboarding and activation
  • Working sessions on lifecycle
Please don't message about
  • Sales demos
  • SEO and link-building offers
  • Courses and coaching offers

Fastest replies in the morning

Skills
growthuser researchlifecycleSQLcompliance
AdvisingOpen to advising
closes in 3 months

Office hours for first-time founders: onboarding and activation and compliance

Topics
onboarding and activation, compliance, user research
Format
Calls
Terms
Equity
Capacity
Two calls a month
Best for
First-time founders

10 years of onboarding and activation. Small equity or paid hours - flexible.

Bengaluru, India · remote OKcompliancesqluser research
Open

Experience

  1. Senior Product Manager
    Jun 2025 - Present
    Umber Foods · 1 yr 5 mo · Full-time · Bengaluru, India
    • Took growth activation from 24% to 40% in three quarters.
    • Launched the growth product in 3 markets.
    • Cut time-to-first-value for new growth customers from 16 days to 4.
  2. Associate Product Manager
    Jan 2023 - Jun 2025
    PhonePe · 2 yr 5 mo · Full-time · Bengaluru, India
    • Launched the growth product in 4 markets.
  3. Product Manager
    Aug 2020 - Jan 2023
    Boston Consulting Group · 2 yr 5 mo · Full-time · Bengaluru, India
    • Ran 196 customer interviews before writing the first spec.
    • Launched the growth product in 13 markets.
  4. Product Manager
    Jul 2018 - Aug 2020
    Capgemini · 2 yr 1 mo · Full-time · Bengaluru, India
    • Ran 125 customer interviews before writing the first spec.
    • Cut time-to-first-value for new growth customers from 10 days to 2.
  5. Associate Product Manager
    Oct 2016 - Jul 2018
    Zerodha · 1 yr 9 mo · Full-time · Bengaluru, India
    • Cut time-to-first-value for new growth customers from 14 days to 2.
    • Took growth activation from 26% to 58% in three quarters.

References

No references yet.

Education

  1. IIT Guwahati
    B.Tech, Engineering
    2011 - 2015

Details

Compensation expectations
What they are targeting for their next role.
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Direct contact details
Direct email and a scheduling link.
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