Hernan Moreno

Overview

17 years in operations, the last 3 at Cobalt Logistics, where I lead the marketplace ops team. Brought support first-response time from 11 hours to under 1. Before that: Clip and KPMG. Travel slowly, usually by train.

Replies between meetings, usually same day

Experience

1. COO

   Apr 2024 - Present
   Cobalt Logistics · 2 yr 6 mo · Full-time · Buenos Aires, Argentina
   • Cut cost per order by 15% with routing and staffing changes.
   • Rebuilt the planning process the company still runs every quarter.
2. Senior Program Manager

   Oct 2022 - Jan 2024
   Clip · 1 yr 3 mo · Full-time · Buenos Aires, Argentina
   • Rebuilt the planning process the company still runs every quarter.
   • Cut cost per order by 29% with routing and staffing changes.
3. Senior Program Manager

   Oct 2020 - Oct 2022
   KPMG · 2 yr · Full-time · Buenos Aires, Argentina
   • Ran the marketplace ops program across 21 teams to launch on schedule.
   • Launched operations in 20 cities.
4. Director of Operations

   May 2019 - Oct 2020
   Quayside Financial · 1 yr 5 mo · Full-time · Buenos Aires, Argentina
   • Ran the marketplace ops program across 20 teams to launch on schedule.
   • Brought support first-response time from 29 hours to under 1.
5. Operations Associate

   Jan 2016 - Feb 2019
   Natura &Co · 3 yr 1 mo · Full-time · Buenos Aires, Argentina
   • Built the privacy programme for launches in 23 countries.

No references yet.

Education

1. Universidad de Buenos Aires

   Licenciatura, Business Administration
   2004 - 2008