Isaac Hamilton

UX Researcher at Granite Ops · usability testing, user research

Granite Ops

Leeds, UK · GMT (UTC+0)

7+ years experience

University of Manchester

English

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Overview

I've spent 7 years on user research - first at Sainsbury's, now at Granite Ops. Shipped the research redesign that lifted task completion 15%.

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jobs to be doneusability testinguser researchsynthesis

UX Researcher
Feb 2025 - Present
Granite Ops · 1 yr 8 mo · Full-time · Leeds, UK
- Built a component library 44 engineers ship with every day.
- Shipped the research redesign that lifted task completion 13%.
- Ran 61 usability sessions and turned them into a research repository.
Product Designer
Jul 2021 - Feb 2025
Just Eat Takeaway · 3 yr 7 mo · Full-time · Leeds, UK
- Cut support tickets about research by 22% with clearer copy and states.
- Built a component library 74 engineers ship with every day.
Product Designer
Oct 2019 - Jul 2021
Sainsbury's · 1 yr 9 mo · Full-time · Leeds, UK
- Built a component library 77 engineers ship with every day.

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