Isabella Richardson

S

Chief Product Officer · Payments · pricing

Onyx Systems
London, UK · GMT (UTC+0)
13+ years experience
University of Warwick
English
Hiring
Messaging unavailable

Overview

Chief Product Officer at Onyx Systems, focused on payments. Ran 182 customer interviews before writing the first spec.

Good reasons to reach out
  • Candidates for the role I'm hiring for
  • Speaking or podcast invitations
  • Working sessions on product strategy
Please don't message about
  • Unpaid work or spec projects
  • Feature requests for my employer's product

Answers in batches on Fridays

Skills
fraudproduct strategySQLpricingcheckout
HiringHiring for a role
closes in 3 months

Building out payments at Onyx Systems: product managers wanted in London

Role
Product manager
Level
Senior
Type
Full-time
Work mode
Hybrid
Compensation
$173k-$203k
Team
Payments, 8 people
Start
Within two months
Must have
Production experience with SQL Production experience with pricing Comfort with ambiguity
Process
Decision within 10 days

Comp £84k-£149k. We decide within ten days. Message me with one thing you shipped that you're proud of.

London, UKcheckoutproduct strategysql
Open

Experience

  1. Chief Product Officer
    Jan 2023 - Present
    Onyx Systems · 3 yr 9 mo · Full-time · London, UK
    • Launched the payments product in 13 markets.
    • Took payments activation from 35% to 56% in three quarters.
    • Killed 7 features nobody used and shipped the 2 that customers asked for.
  2. Principal Product Manager
    Feb 2021 - Sep 2022
    Barclays · 1 yr 7 mo · Full-time · London, UK
    • Backed 35 founders at pre-seed and seed.
    • Led or co-led 32 investments, 4 of them now at Series B or later.
  3. Group Product Manager
    Jun 2018 - Feb 2021
    BP · 2 yr 8 mo · Full-time · London, UK
    • Grew payments revenue from $9 million to $26 million ARR.
  4. Senior Product Manager
    Aug 2016 - Jun 2018
    Rolls-Royce · 1 yr 10 mo · Full-time · London, UK
    • Killed 5 features nobody used and shipped the 3 that customers asked for.
    • Took payments activation from 19% to 41% in three quarters.
  5. Associate Product Manager
    Feb 2014 - Aug 2016
    Ryanair · 2 yr 6 mo · Full-time · London, UK
    • Ran 78 customer interviews before writing the first spec.
    • Killed 3 features nobody used and shipped the 2 that customers asked for.

Projects

Payments benchmark
2025

Reproducible benchmarks comparing checkout and fraud on real workloads.

Write-up: payments in practice
2022

A long-form guide to payments for people starting out.

References

No references yet.

Education

  1. University of Warwick
    BSc, Economics
    2005 - 2008

Details

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