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Jayden Koh

Sample profile

UX Researcher at Grab · User research · jobs to be done, synthesis

Works at
Grab
Location
Shenzhen, China · CST (UTC+8)
Experience
2+ years experience
Education
University of Melbourne
Languages
English, Mandarin

Overview

Based in Shenzhen. I work on user research at Grab. Brought the research flows to WCAG 2.2 AA. Shipped the research redesign that lifted task completion 13%. I read too many books about cities.

Good reasons to reach out
  • Speaking or podcast invitations
  • Working sessions on usability testing
Please don't message about
  • Courses and coaching offers
  • Unpaid work or spec projects

Answers in batches on Fridays

Skills
information architecturejobs to be donesynthesisusability testing

Experience

  1. UX Researcher
    Mar 2025 - Present
    Grab · 1 yr 8 mo · Full-time · Shenzhen, China
    • Cut support tickets about research by 54% with clearer copy and states.
    • Built a component library 75 engineers ship with every day.

References

No references yet.

Education

  1. University of Melbourne
    BSc, Visual Communication
    2019 - 2023

Details

Compensation expectations
What they are targeting for their next role.
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Direct contact details
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