Jonathan Victor Hsu

Senior Product Designer at Fenwick Solutions | ex-Databricks

Fenwick Solutions

Chicago, IL · CT (UTC-6)

7+ years experience

Arizona State University

English

Messaging unavailable

Overview

I've spent 7 years on brand and marketing design - first at Shopify, now at Fenwick Solutions. Cut support tickets about brand by 41% with clearer copy and states. Yoga every morning.

Good reasons to reach out

Questions about brand and marketing design

Please don't message about

Unpaid design tests
Offshore staffing offers
Logo contests

Skills

web designillustrationtypographybrand design

Experience

Senior Product Designer
Feb 2025 - Present
Fenwick Solutions · 1 yr 8 mo · Full-time · Chicago, IL
- Brought the brand flows to WCAG 2.2 AA.
- Shipped the brand redesign that lifted task completion 36%.
UX Researcher
May 2023 - Feb 2025
Databricks · 1 yr 9 mo · Contract · Chicago, IL
- Shipped the brand redesign that lifted task completion 21%.
UX Researcher
Nov 2019 - May 2023
Shopify · 3 yr 6 mo · Contract · Chicago, IL
- Ran 94 usability sessions and turned them into a research repository.

References

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Education

Arizona State University
BS, Human-Computer Interaction
2014 - 2018

Details

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