Karen Rachel Hsu

Overview

13 years in product management, the last 1 at Mosaic Commerce, where I lead the growth team. Killed 3 features nobody used and shipped the 4 that customers asked for. Most at home with growth and experimentation. Learning to sail.

Travels often; replies within 48 hours

Experience

1. Group Product Manager

   Dec 2025 - Present
   Mosaic Commerce · 10 mo · Full-time · Austin, TX
   • Killed 8 features nobody used and shipped the 2 that customers asked for.
   • Launched the growth product in 13 markets.
   • Took growth activation from 34% to 52% in three quarters.
2. Senior Product Manager

   May 2023 - Dec 2025
   PepsiCo · 2 yr 7 mo · Full-time · Austin, TX
   • Killed 3 features nobody used and shipped the 2 that customers asked for.
   • Launched the growth product in 10 markets.
3. Product Manager

   Oct 2020 - May 2023
   Dropbox · 2 yr 7 mo · Full-time · Austin, TX
   • Launched the growth product in 11 markets.
   • Killed 3 features nobody used and shipped the 2 that customers asked for.
4. Associate Product Manager

   Dec 2016 - Oct 2020
   Microsoft · 3 yr 10 mo · Full-time · Austin, TX
   • Launched the growth product in 9 markets.
5. Associate Product Manager

   Oct 2013 - Dec 2016
   BlackRock · 3 yr 2 mo · Full-time · Austin, TX
   • Ran 166 customer interviews before writing the first spec.

No references yet.

Education

1. Yale University

   BA, Computer Science
   2008 - 2012