Karthik Rohan Agarwal

S

Operations Manager at Lyft · Business operations · process design, OKRs

Lyft
New York, NY · ET (UTC-5)
7+ years experience
Booth School of Business
English
Co-founder
Messaging unavailable

Overview

Based in New York. I lead business operations at Lyft. Cut cost per order by 39% with routing and staffing changes. Ran the bizops program across 12 teams to launch on schedule. Previously at Citi. I teach a weekend class on process design.

Good reasons to reach out
  • People who want to build this with me
  • Working sessions on strategy
  • Questions about business operations
  • Second opinions on OKRs decisions
Please don't message about
  • Generic networking requests
  • Courses and coaching offers
  • Crypto token projects

Answers in batches on Fridays

Skills
process designOKRsstrategySQLbusiness operations
Co-founderLooking for a co-founder
closes in 3 months

Looking for a go-to-market co-founder for expense management for pharmacies

The idea
Expense management for pharmacies
Stage
Customer interviews
I bring
14 years in business operations
Looking for
Commercial co-founder who has sold to enterprises
Commitment
Part-time to start
Location
New York or remote

I bring 7 years of business operations (currently Lyft). Ideally you've run operations in the UK. Pre-product, some customer interviews done.

New York, NYsqlbusiness operationsprocess design
Open

Experience

  1. Operations Manager
    May 2022 - Present
    Lyft · 4 yr 5 mo · Full-time · New York, NY
    • Rebuilt the planning process the company still runs every quarter.
    • Brought support first-response time from 27 hours to under 2.
    • Ran the bizops program across 9 teams to launch on schedule.
  2. Operations Associate
    Oct 2019 - May 2022
    Citi · 2 yr 7 mo · Full-time · New York, NY
    • Secured 7 payments licences.

References

No references yet.

Education

  1. Booth School of Business
    MBA, Business Administration
    2021 - 2023
  2. Cornell University
    BS, Operations Research
    2014 - 2018

Details

Compensation expectations
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