Khanh Hung Le

S

Senior Product Manager, Mercari - product strategy · checkout · fraud

Mercari
Hanoi, Vietnam · ICT (UTC+7)
5+ years experience
INSEAD Singapore
English, Vietnamese
Messaging unavailable

Overview

I've spent 5 years on payments - first at Singtel, now at Mercari. Took payments activation from 20% to 56% in three quarters. Killed 4 features nobody used and shipped the 3 that customers asked for. Before that: ANZ and Singtel. Most at home with fraud and product strategy. Bird-watcher and amateur naturalist.

Good reasons to reach out
  • Questions about payments
Please don't message about
  • Crypto token projects
  • Feature requests for my employer's product
  • Unpaid work or spec projects

Replies on weekday evenings

Skills
SQLproduct strategycheckoutfraud

Experience

  1. Senior Product Manager
    May 2025 - Present
    Mercari · 1 yr 5 mo · Full-time · Hanoi, Vietnam
    • Killed 3 features nobody used and shipped the 3 that customers asked for.
    • Grew payments revenue from $2 million to $42 million ARR.
    • Took payments activation from 22% to 48% in three quarters.
  2. Associate Product Manager
    Jun 2022 - May 2025
    ANZ · 2 yr 11 mo · Full-time · Hanoi, Vietnam
    • Ran 191 customer interviews before writing the first spec.
  3. Associate Product Manager
    Oct 2021 - Jun 2022
    Singtel · 8 mo · Full-time · Hanoi, Vietnam
    • Cut time-to-first-value for new payments customers from 16 days to 1.

References

No references yet.

Education

  1. INSEAD Singapore
    MBA, Business Administration
    2020 - 2022
  2. Tsinghua University
    BEng, Design
    2016 - 2020

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