Khanh Hung Le
SSenior Product Manager, Mercari - product strategy · checkout · fraud
- Mercari
- Hanoi, Vietnam · ICT (UTC+7)
- 5+ years experience
- INSEAD Singapore
- English, Vietnamese
Messaging unavailable
Overview
I've spent 5 years on payments - first at Singtel, now at Mercari. Took payments activation from 20% to 56% in three quarters. Killed 4 features nobody used and shipped the 3 that customers asked for. Before that: ANZ and Singtel. Most at home with fraud and product strategy. Bird-watcher and amateur naturalist.
Good reasons to reach out
- Questions about payments
Please don't message about
- Crypto token projects
- Feature requests for my employer's product
- Unpaid work or spec projects
Replies on weekday evenings
Skills
SQLproduct strategycheckoutfraud
Experience
- Senior Product ManagerMay 2025 - PresentMercari · 1 yr 5 mo · Full-time · Hanoi, Vietnam
- Killed 3 features nobody used and shipped the 3 that customers asked for.
- Grew payments revenue from $2 million to $42 million ARR.
- Took payments activation from 22% to 48% in three quarters.
- Associate Product ManagerJun 2022 - May 2025ANZ · 2 yr 11 mo · Full-time · Hanoi, Vietnam
- Ran 191 customer interviews before writing the first spec.
- Associate Product ManagerOct 2021 - Jun 2022Singtel · 8 mo · Full-time · Hanoi, Vietnam
- Cut time-to-first-value for new payments customers from 16 days to 1.
References
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Education
- INSEAD SingaporeMBA, Business Administration2020 - 2022
- Tsinghua UniversityBEng, Design2016 - 2020
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