Kunal Arjun Shah

Overview

I lead cloud infrastructure at SoftBank in Singapore. Shipped a rewrite that took build times from 41 minutes to under 3. Most at home with incident response and Go. Amateur photographer; mostly street and food.

Replies on weekends

Experience

1. Senior Engineering Manager

   Aug 2022 - Present
   SoftBank · 4 yr 2 mo · Full-time · Singapore
   • Built the experimentation framework 33 product teams use to ship changes safely.
   • Cut p99 latency on the infrastructure services from 715ms to 180ms.
   • Brought on-call pages for infrastructure down from 39 a week to 3.
2. Staff Site Reliability Engineer

   Apr 2021 - Aug 2022
   Kakao · 1 yr 4 mo · Full-time · Singapore
   • Shipped 14 launches on the infrastructure team without a rollback.
   • Built the experimentation framework 40 product teams use to ship changes safely.
3. Senior Site Reliability Engineer

   Feb 2020 - Apr 2021
   CIMB · 1 yr 2 mo · Full-time · Singapore
   • Shipped a rewrite that took build times from 26 minutes to under 3.
   • Cut p99 latency on the infrastructure services from 392ms to 129ms.
4. Site Reliability Engineer

   Jul 2016 - Feb 2020
   Coupang · 3 yr 7 mo · Full-time · Singapore
   • Brought on-call pages for infrastructure down from 22 a week to 3.
5. Senior Site Reliability Engineer

   Jun 2013 - Jul 2016
   Shopee · 3 yr 1 mo · Full-time · Singapore
   • Brought on-call pages for infrastructure down from 28 a week to 4.

No references yet.

Education

1. University of Hong Kong

   BSc, Computer Science
   2004 - 2008