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Lan Qing Liu

Operations Associate at Upland Networks · Zendesk, workforce planning

Shenzhen, ChinaUpland NetworksNanyang Technological University

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About

1 years in operations, the last 1 at Upland Networks, where I work on the support team. Rebuilt the planning process the company still runs every quarter. Most at home with Zendesk and automation.

Skills

customer supportworkforce planningqualityZendeskautomation

Experience

UP
Operations Associate
Upland Networks
Oct 2025 - Present · 1 yr · Shenzhen, China

Education

Nanyang Technological University
BEng, Mechanical Engineering
2021 - 2025

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