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Overview
I've spent 6 years on solutions engineering - first at Disney, now at Alder Labs. Cut churn on the solutions book from 14% to 4%. Most at home with technical discovery and integrations. Chess on lunch breaks.
Good reasons to reach out
- Questions about solutions engineering
- Thoughtful intros to people in my field
- Speaking or podcast invitations
Please don't message about
- Offshore staffing offers
- Agency or outsourcing pitches
Replies on weekday evenings
Skills
renewalsintegrationstechnical discoverysolutions engineering
Experience
- Solutions EngineerAug 2024 - PresentAlder Labs · 2 yr 3 mo · Full-time · Miami, FL
- Kept net revenue retention above 118% on a $10 million book.
- Onboarded 167 enterprise customers.
- Customer Success ManagerDec 2021 - Aug 2024Nvidia · 2 yr 8 mo · Full-time · Miami, FL
- Cut churn on the solutions book from 16% to 5%.
- Customer Success ManagerJun 2020 - Aug 2021Disney · 1 yr 2 mo · Full-time · Miami, FL
- Kept net revenue retention above 126% on a $11 million book.
References
No references yet.
Education
- Georgia TechBS, Business Administration2016 - 2020
Details
Compensation expectations
What they are targeting for their next role.
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Direct contact details
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