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Mansi Nidhi Mane

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Chief of Staff at Ferro Care · OKRs, process design

Works at
Ferro Care
Location
Pune, India · IST (UTC+5:30)
Experience
11+ years experience
Education
IIM Ahmedabad
Languages
English, Hindi, Marathi
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Overview

Chief of Staff at Ferro Care, focused on business operations. Cut cost per order by 22% with routing and staffing changes. Before that: Philips and Morgan Stanley. Most at home with process design and OKRs. Marathoner (11 so far).

Good reasons to reach out
  • Second opinions on SQL decisions
  • Questions about business operations
Please don't message about
  • Unpaid work or spec projects
  • Crypto token projects
Skills
business operationsOKRsprocess designSQL

Experience

  1. Chief of Staff
    Mar 2025 - Present
    Ferro Care · 1 yr 8 mo · Full-time · Pune, India
    • Brought support first-response time from 17 hours to under 1.
    • Ran the bizops program across 20 teams to launch on schedule.
  2. Operations Associate
    Mar 2021 - Jan 2025
    Philips · 3 yr 10 mo · Full-time · Pune, India
    • Built the privacy programme for launches in 10 countries.
    • Secured 7 payments licences.
  3. Operations Associate
    Feb 2019 - Mar 2021
    Morgan Stanley · 2 yr 1 mo · Full-time · Pune, India
    • Secured 8 payments licences.
  4. Operations Manager
    Aug 2017 - Feb 2019
    Tata Motors · 1 yr 6 mo · Full-time · Pune, India
    • Cut cost per order by 29% with routing and staffing changes.
  5. Program Manager
    Aug 2015 - Aug 2017
    Bajaj Finserv · 2 yr · Full-time · Pune, India
    • Cut cost per order by 25% with routing and staffing changes.
    • Rebuilt the planning process the company still runs every quarter.

References

No references yet.

Education

  1. IIM Ahmedabad
    MBA, Business Administration
    2011 - 2013
  2. BITS Pilani
    B.E., Industrial Engineering
    2007 - 2011

Details

Compensation expectations
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