Marco Ramon Vargas

Solutions Engineer, Starbucks - integrations · solutions engineering · technical discovery

Starbucks

San Francisco, CA · PT (UTC-8)

6+ years experience

Stanford GSB

English

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Overview

Solutions Engineer at Starbucks, focused on solutions engineering. Kept net revenue retention above 116% on a $32 million book. Previously at DoorDash.

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Skills

SQLintegrationsdemostechnical discoverysolutions engineering

Experience

Solutions Engineer
Jun 2023 - Present
Starbucks · 3 yr 4 mo · Full-time · San Francisco, CA
- Onboarded 51 enterprise customers.
- Kept net revenue retention above 128% on a $15 million book.
- Cut churn on the solutions book from 18% to 4%.
Customer Success Manager
Oct 2020 - Jun 2023
DoorDash · 2 yr 8 mo · Full-time · San Francisco, CA
- Cut churn on the solutions book from 11% to 3%.
- Onboarded 76 enterprise customers.

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Education

Stanford GSB
MBA, Business Administration
2022 - 2024
Arizona State University
BS, Computer Science
2016 - 2020

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