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Maya Ebony Jones

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Chief Product Officer at Lumen Pay | ex-IBM

Works at
Lumen Pay
Location
San Francisco, CA · PT (UTC-8)
Experience
12+ years experience
Education
Yale University
Languages
English

Overview

I lead health tech at Lumen Pay in San Francisco. Cut time-to-first-value for new care customers from 15 days to 2. Before that: IBM and JPMorgan Chase. Most at home with SQL and healthcare. I host a monthly meetup on health tech.

Good reasons to reach out
  • Working sessions on compliance
  • Second opinions on patient experience decisions
Please don't message about
  • Offshore staffing offers
  • Sales demos

Fastest replies in the morning

Skills
SQLcomplianceclinical workflowspatient experiencehealthcare

Experience

  1. Chief Product Officer
    May 2024 - Present
    Lumen Pay · 2 yr 6 mo · Contract · San Francisco, CA
    • Launched the care product in 12 markets.
    • Took care activation from 30% to 47% in three quarters.
  2. Principal Product Manager
    Apr 2022 - May 2024
    IBM · 2 yr 1 mo · Full-time · San Francisco, CA
    • Previously an operator for 7 years before investing.
  3. Principal Product Manager
    Jan 2019 - Apr 2022
    JPMorgan Chase · 3 yr 3 mo · Contract · San Francisco, CA
    • Backed 32 founders at pre-seed and seed.
  4. Senior Product Manager
    Dec 2016 - Jan 2019
    Goldman Sachs · 2 yr 1 mo · Full-time · San Francisco, CA
    • Killed 3 features nobody used and shipped the 3 that customers asked for.
  5. Product Manager
    Jul 2014 - Nov 2016
    Twilio · 2 yr 4 mo · Full-time · San Francisco, CA
    • Grew care revenue from $8 million to $19 million ARR.
    • Cut time-to-first-value for new care customers from 10 days to 2.

References

No references yet.

Education

  1. Yale University
    BA, Design
    2003 - 2007

Details

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