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Overview
Currently at AT&T, where I lead onboarding and activation with a team of 17. Cut time-to-first-value for new growth customers from 12 days to 1. Ran 138 customer interviews before writing the first spec. Before that: Target and Fidelity Investments. Most at home with growth and lifecycle. I volunteer with a food bank on weekends.
Good reasons to reach out
- Thoughtful intros to people in my field
- Second opinions on SQL decisions
- Working sessions on evaluation
Please don't message about
- Generic networking requests
- Crypto token projects
Replies on weekends
Skills
user researchgrowthevaluationexperimentationSQLlifecycle
Experience
- Director of ProductJan 2023 - PresentAT&T · 3 yr 10 mo · Full-time · Seattle, WA
- Launched the growth product in 4 markets.
- Cut time-to-first-value for new growth customers from 15 days to 4.
- Senior Product ManagerAug 2019 - Jan 2023Target · 3 yr 5 mo · Full-time · Seattle, WA
- Ran 145 customer interviews before writing the first spec.
- Killed 3 features nobody used and shipped the 2 that customers asked for.
- Senior Product ManagerMay 2016 - Aug 2019Fidelity Investments · 3 yr 3 mo · Full-time · Seattle, WA
- Cut time-to-first-value for new growth customers from 12 days to 1.
- Grew growth revenue from $3 million to $13 million ARR.
- Associate Product ManagerJan 2013 - May 2016UnitedHealth Group · 3 yr 4 mo · Full-time · Seattle, WA
- Launched the growth product in 9 markets.
- Product ManagerMar 2010 - Jan 2013Intel · 2 yr 10 mo · Full-time · Seattle, WA
- Grew growth revenue from $2 million to $20 million ARR.
References
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Education
- Columbia UniversityBA, Computer Science2003 - 2007
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