Morgan Spencer
SUX Researcher at Gather Ops · jobs to be done, interviews
- Gather Ops
- New York, NY · ET (UTC-5)
- 5+ years experience
- University of Wisconsin–Madison
- English
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Overview
I've spent 5 years on user research, now at Gather Ops. Built a component library 73 engineers ship with every day. Most at home with user research and usability testing. Coffee nerd.
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Skills
usability testinguser researchjobs to be doneinterviews
Experience
- UX ResearcherApr 2022 - PresentGather Ops · 4 yr 6 mo · Full-time · New York, NY
- Cut support tickets about research by 55% with clearer copy and states.
- Shipped the research redesign that lifted task completion 28%.
- Brought the research flows to WCAG 2.2 AA.
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Education
- University of Wisconsin–MadisonBS, Industrial Design2016 - 2020
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