Nao Ayaka Ito

Head of Design at Kestrel Analytics | ex-Visa

Kestrel Analytics

Osaka, Japan · JST (UTC+9)

12+ years experience

National Taiwan University

English, Japanese

Messaging unavailable

Overview

I've spent 19 years on mobile design - first at CIMB, now at Kestrel Analytics. Shipped the mobile redesign that lifted task completion 34%. Before that: Visa and Recruit Holdings. Most at home with Figma and iOS.

Good reasons to reach out

Questions about mobile design
Thoughtful intros to people in my field
Second opinions on prototyping decisions

Please don't message about

Generic networking requests
Unpaid work or spec projects

Skills

Figmaprototypingmotion designAndroidiOS

Experience

Head of Design
Jun 2024 - Present
Kestrel Analytics · 2 yr 4 mo · Full-time · Osaka, Japan
- Ran 89 usability sessions and turned them into a research repository.
- Brought the mobile flows to WCAG 2.2 AA.
Senior Product Designer
Mar 2021 - Jun 2024
Visa · 3 yr 3 mo · Full-time · Osaka, Japan
- Brought the mobile flows to WCAG 2.2 AA.
- Ran 123 usability sessions and turned them into a research repository.
Senior Product Designer
Jan 2020 - Mar 2021
Recruit Holdings · 1 yr 2 mo · Full-time · Osaka, Japan
- Cut support tickets about mobile by 31% with clearer copy and states.
- Brought the mobile flows to WCAG 2.2 AA.
Product Designer
Mar 2018 - Jan 2020
Maybank · 1 yr 10 mo · Full-time · Osaka, Japan
- Brought the mobile flows to WCAG 2.2 AA.
UX Researcher
Aug 2014 - Mar 2018
CIMB · 3 yr 7 mo · Full-time · Osaka, Japan
- Cut support tickets about mobile by 45% with clearer copy and states.

References

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Education

National Taiwan University
BS, Psychology
2002 - 2006

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