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Overview
Based in Doha. I work on solutions engineering at Oak HQ. Cut churn on the solutions book from 16% to 7%. Before that: McKinsey & Company and du. Most at home with demos and technical discovery. Cyclist - trying to do a century this year.
Good reasons to reach out
- Questions about solutions engineering
Please don't message about
- SEO and link-building offers
- Unpaid work or spec projects
- Crypto token projects
Checks messages twice a week
Skills
SQLsolutions engineeringintegrationstechnical discoverydemos
Experience
- Solutions EngineerMar 2024 - PresentOak HQ · 2 yr 8 mo · Full-time · Doha, Qatar
- Onboarded 83 enterprise customers.
- Cut churn on the solutions book from 14% to 5%.
- Kept net revenue retention above 129% on a $15 million book.
- Customer Success ManagerMar 2021 - Dec 2023McKinsey & Company · 2 yr 9 mo · Full-time · Doha, Qatar
- Cut churn on the solutions book from 9% to 4%.
- Kept net revenue retention above 132% on a $32 million book.
- Customer Success ManagerDec 2019 - Mar 2021du · 1 yr 3 mo · Full-time · Doha, Qatar
- Kept net revenue retention above 125% on a $11 million book.
References
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Education
- University of DubaiBBA, Computer Science2015 - 2019
Details
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