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Peng Kuo

Sample profile

Customer Success Manager at Oak Data · renewals, account management

Works at
Oak Data
Location
Melbourne, Australia · AEST (UTC+10)
Experience
1+ years experience
Education
Australian National University
Languages
English
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Overview

Currently at Oak Data, where I work on account management. Kept net revenue retention above 128% on a $26 million book. Onboarded 186 enterprise customers. I mentor students through university programmes.

Good reasons to reach out
  • Thoughtful intros to people in my field
  • Second opinions on expansion decisions
  • Speaking or podcast invitations
Please don't message about
  • Courses and coaching offers
  • SEO and link-building offers
  • Offshore staffing offers
Skills
account managementrenewalsexpansionQBRs

Experience

  1. Customer Success Manager
    May 2026 - Present
    Oak Data · 6 mo · Full-time · Melbourne, Australia
    • Cut churn on the accounts book from 13% to 5%.
    • Kept net revenue retention above 117% on a $9 million book.

References

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Education

  1. Australian National University
    BSc, Economics
    2021 - 2025

Details

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