Riya Sana Chopra
SDirector of Product at IBM · compliance, product strategy
- IBM
- San Diego, CA · PT (UTC-8)
- 12+ years experience
- MIT
- English, Mandarin
Messaging unavailable
Overview
I've spent 19 years on lending - first at Capital One, now at IBM. Killed 8 features nobody used and shipped the 2 that customers asked for. Most at home with credit and compliance.
Good reasons to reach out
- Questions about lending
- Second opinions on compliance decisions
Please don't message about
- Generic networking requests
- Offshore staffing offers
- Unpaid work or spec projects
Skills
patient experiencecreditunderwritingproduct strategycompliance
Experience
- Director of ProductJul 2023 - PresentIBM · 3 yr 3 mo · Full-time · San Diego, CA
- Cut time-to-first-value for new lending customers from 12 days to 1.
- Launched the lending product in 12 markets.
- Group Product ManagerMay 2021 - Jul 2023Uber · 2 yr 2 mo · Full-time · San Diego, CA
- Grew lending revenue from $7 million to $21 million ARR.
- Cut time-to-first-value for new lending customers from 19 days to 1.
- Associate Product ManagerOct 2019 - May 2021Ford · 1 yr 7 mo · Full-time · San Diego, CA
- Killed 4 features nobody used and shipped the 4 that customers asked for.
- Principal Product ManagerJun 2016 - Oct 2019Dropbox · 3 yr 4 mo · Full-time · San Diego, CA
- Previously an operator for 12 years before investing.
- Senior Product ManagerDec 2014 - Mar 2016Capital One · 1 yr 3 mo · Full-time · San Diego, CA
- Took lending activation from 21% to 54% in three quarters.
- Ran 78 customer interviews before writing the first spec.
References
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Education
- MITSB, Engineering2003 - 2007
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