Riya Sana Chopra

S

Director of Product at IBM · compliance, product strategy

IBM
San Diego, CA · PT (UTC-8)
12+ years experience
MIT
English, Mandarin
Messaging unavailable

Overview

I've spent 19 years on lending - first at Capital One, now at IBM. Killed 8 features nobody used and shipped the 2 that customers asked for. Most at home with credit and compliance.

Good reasons to reach out
  • Questions about lending
  • Second opinions on compliance decisions
Please don't message about
  • Generic networking requests
  • Offshore staffing offers
  • Unpaid work or spec projects
Skills
patient experiencecreditunderwritingproduct strategycompliance

Experience

  1. Director of Product
    Jul 2023 - Present
    IBM · 3 yr 3 mo · Full-time · San Diego, CA
    • Cut time-to-first-value for new lending customers from 12 days to 1.
    • Launched the lending product in 12 markets.
  2. Group Product Manager
    May 2021 - Jul 2023
    Uber · 2 yr 2 mo · Full-time · San Diego, CA
    • Grew lending revenue from $7 million to $21 million ARR.
    • Cut time-to-first-value for new lending customers from 19 days to 1.
  3. Associate Product Manager
    Oct 2019 - May 2021
    Ford · 1 yr 7 mo · Full-time · San Diego, CA
    • Killed 4 features nobody used and shipped the 4 that customers asked for.
  4. Principal Product Manager
    Jun 2016 - Oct 2019
    Dropbox · 3 yr 4 mo · Full-time · San Diego, CA
    • Previously an operator for 12 years before investing.
  5. Senior Product Manager
    Dec 2014 - Mar 2016
    Capital One · 1 yr 3 mo · Full-time · San Diego, CA
    • Took lending activation from 21% to 54% in three quarters.
    • Ran 78 customer interviews before writing the first spec.

References

No references yet.

Education

  1. MIT
    SB, Engineering
    2003 - 2007

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