Sajid Kazmi

S

Head of Design at Canopy Bio · Service design · operations, journey mapping

Canopy Bio
Bengaluru, India · IST (UTC+5:30)
15+ years experience
Amity University
English, Hindi, Kannada
HiringAdvising
Messaging unavailable

Overview

Currently at Canopy Bio, where I lead service design with a team of 26. Ran 139 usability sessions and turned them into a research repository. Most at home with journey mapping and operations. Cyclist - trying to do a century this year.

Good reasons to reach out
  • Advice on service design
  • Candidates for the role I'm hiring for
  • Speaking or podcast invitations
Please don't message about
  • Offshore staffing offers
  • SEO and link-building offers

Checks messages twice a week

Skills
iOSoperationsservice designjourney mapping
HiringHiring for a role
closes in 3 months

Hiring a staff ux researcher for the service design team - Bengaluru

Role
Staff ux researcher
Level
Staff / Principal
Type
Full-time
Work mode
Hybrid
Compensation
₹42-55 LPA
Team
Service design, 12 people
Start
Within a month
Must have
A portfolio of shipped product work Comfort working directly with engineers Clear written communication
Process
Two interviews and a paid trial day

Comp ₹28-70 LPA. Four conversations, no take-home. Message me with one thing you shipped that you're proud of.

Bengaluru, Indiaservice designoperationsios
Open
AdvisingOpen to advising
closes in 3 months

Office hours for first design hires: service design and iOS

Topics
service design, iOS, service design
Format
Formal advisor role
Terms
Paid
Capacity
A few async reviews a month
Best for
First-time founders

15 years of service design. Can review plans, decks and hiring loops.

Bengaluru, Indiaservice designiosjourney mapping
Open

Experience

  1. Head of Design
    Aug 2022 - Present
    Canopy Bio · 4 yr 2 mo · Full-time · Bengaluru, India
    • Ran 126 usability sessions and turned them into a research repository.
    • Brought the service design flows to WCAG 2.2 AA.
  2. Staff Product Designer
    Apr 2019 - Aug 2022
    Asian Paints · 3 yr 4 mo · Full-time · Bengaluru, India
    • Ran 30 usability sessions and turned them into a research repository.
    • Cut support tickets about service design by 27% with clearer copy and states.
  3. UX Researcher
    May 2016 - Apr 2019
    Siemens · 2 yr 11 mo · Full-time · Bengaluru, India
    • Shipped the service design redesign that lifted task completion 17%.
    • Brought the service design flows to WCAG 2.2 AA.
  4. UX Researcher
    Jun 2013 - May 2016
    Larsen & Toubro · 2 yr 11 mo · Full-time · Bengaluru, India
    • Ran 48 usability sessions and turned them into a research repository.
    • Cut support tickets about service design by 24% with clearer copy and states.
  5. UX Researcher
    Dec 2011 - Jun 2013
    Cisco · 1 yr 6 mo · Full-time · Bengaluru, India
    • Shipped the service design redesign that lifted task completion 23%.

References

No references yet.

Education

  1. Amity University
    B.Tech, Interaction Design
    2006 - 2010

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