Sara AlMansouri

Overview

I work on customer operations at Tandem Labs in Amman. Cut cost per order by 39% with routing and staffing changes. Before that: Monday.com and Careem. I coach a junior basketball team.

Fastest replies in the morning

Experience

1. Chief of Staff

   Aug 2025 - Present
   Tandem Labs · 1 yr 2 mo · Full-time · Amman, Jordan
   • Brought support first-response time from 30 hours to under 2.
   • Cut cost per order by 22% with routing and staffing changes.
   • Launched operations in 10 cities.
2. Operations Associate

   Mar 2024 - Aug 2025
   Monday.com · 1 yr 5 mo · Full-time · Amman, Jordan
   • Negotiated 208 commercial agreements a year.
3. Operations Associate

   Jun 2020 - Mar 2024
   Careem · 3 yr 9 mo · Full-time · Amman, Jordan
   • Built the privacy programme for launches in 29 countries.
   • Negotiated 500 commercial agreements a year.
4. Operations Associate

   Mar 2019 - Jun 2020
   Mobileye · 1 yr 3 mo · Full-time · Amman, Jordan
   • Built the privacy programme for launches in 18 countries.

No references yet.

Education

1. King Abdullah University of Science and Technology

   MS, Mechanical Engineering
   2020 - 2022
2. Cairo University

   BSc, Mechanical Engineering
   2013 - 2017