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Sebastian Shaw

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Senior Program Manager at Rogers · roadmapping, Jira

Works at
Rogers
Location
Toronto, ON · ET (UTC-5)
Experience
11+ years experience
Education
University of Waterloo
Languages
English

Overview

Based in Toronto. I work on technical program management at Rogers. Ran the TPM program across 7 teams to launch on schedule. Rebuilt the planning process the company still runs every quarter. Before that: Sun Life and Microsoft. Most at home with risk management and Jira. Yoga every morning.

Good reasons to reach out
  • Second opinions on program management decisions
Please don't message about
  • SEO and link-building offers
  • Unpaid work or spec projects

Travels often; replies within 48 hours

Skills
roadmappingprogram managementcross-team deliveryrisk managementJira

Experience

  1. Senior Program Manager
    Mar 2023 - Present
    Rogers · 3 yr 8 mo · Full-time · Toronto, ON
    • Ran the TPM program across 24 teams to launch on schedule.
    • Brought support first-response time from 13 hours to under 1.
    • Rebuilt the planning process the company still runs every quarter.
  2. Operations Associate
    Sep 2021 - Mar 2023
    Sun Life · 1 yr 6 mo · Full-time · Toronto, ON
    • Built the privacy programme for launches in 25 countries.
    • Secured 5 payments licences.
  3. Program Manager
    Jun 2018 - Jun 2021
    Microsoft · 3 yr · Full-time · Toronto, ON
    • Cut cost per order by 19% with routing and staffing changes.
  4. Operations Associate
    Nov 2016 - Feb 2018
    Amazon · 1 yr 3 mo · Full-time · Toronto, ON
    • Secured 7 payments licences.
  5. Operations Associate
    Oct 2015 - Nov 2016
    Wealthsimple · 1 yr 1 mo · Full-time · Toronto, ON
    • Secured 5 payments licences.
    • Negotiated 549 commercial agreements a year.

References

No references yet.

Education

  1. University of Waterloo
    BMath, Industrial Engineering
    2010 - 2014

Details

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