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Shirin Usmani

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Senior Product Manager at BigBasket · healthcare, compliance

Works at
BigBasket
Location
Bengaluru, India · IST (UTC+5:30)
Experience
11+ years experience
Education
IIT Guwahati
Languages
English, Hindi, Kannada

Overview

11 years in product management, the last 1 at BigBasket, where I work on the care team. Took care activation from 34% to 56% in three quarters. Most at home with patient experience and compliance. Yoga every morning.

Good reasons to reach out
  • Working sessions on clinical workflows
  • Second opinions on healthcare decisions
  • Thoughtful intros to people in my field
Please don't message about
  • Unpaid work or spec projects
  • Sales demos

Fastest replies in the morning

Skills
clinical workflowsuser researchpatient experiencehealthcarecompliance

Experience

  1. Senior Product Manager
    Oct 2025 - Present
    BigBasket · 1 yr 1 mo · Full-time · Bengaluru, India
    • Cut time-to-first-value for new care customers from 14 days to 4.
    • Ran 96 customer interviews before writing the first spec.
  2. Associate Product Manager
    Jul 2023 - Oct 2025
    Flipkart · 2 yr 3 mo · Full-time · Bengaluru, India
    • Killed 3 features nobody used and shipped the 2 that customers asked for.
    • Grew care revenue from $4 million to $19 million ARR.
  3. Product Manager
    Jan 2021 - Jul 2023
    Philips · 2 yr 6 mo · Full-time · Bengaluru, India
    • Killed 4 features nobody used and shipped the 2 that customers asked for.
  4. Product Manager
    Jun 2017 - Dec 2020
    Infosys · 3 yr 6 mo · Full-time · Bengaluru, India
    • Launched the care product in 13 markets.
    • Killed 4 features nobody used and shipped the 2 that customers asked for.
  5. Associate Product Manager
    Oct 2015 - Jun 2017
    PwC · 1 yr 8 mo · Full-time · Bengaluru, India
    • Launched the care product in 10 markets.
    • Took care activation from 30% to 36% in three quarters.

Projects

Health tech benchmark
2025

Reproducible benchmarks comparing clinical workflows and user research on real workloads.

Write-up: health tech in practice
2023

A long-form guide to health tech for people starting out.

References

No references yet.

Education

  1. IIT Guwahati
    B.Tech, Design
    2010 - 2014

Details

Compensation expectations
What they are targeting for their next role.
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Direct contact details
Direct email and a scheduling link.
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