Sydney Spencer

Overview

I lead B2B dashboards at Thistle Studio in San Francisco. Shipped the enterprise redesign that lifted task completion 13%. Most at home with data visualisation and Figma.

Slower in the last week of each quarter

Experience

1. Head of Design

   Feb 2023 - Present
   Thistle Studio · 3 yr 8 mo · Full-time · San Francisco, CA
   • Cut support tickets about enterprise by 52% with clearer copy and states.
   • Ran 31 usability sessions and turned them into a research repository.
2. UX Researcher

   Sep 2021 - Feb 2023
   Reddit · 1 yr 5 mo · Full-time · San Francisco, CA
   • Built a component library 60 engineers ship with every day.
3. Product Designer

   May 2020 - Sep 2021
   Dell Technologies · 1 yr 4 mo · Full-time · San Francisco, CA
   • Shipped the enterprise redesign that lifted task completion 12%.
   • Brought the enterprise flows to WCAG 2.2 AA.
4. Product Designer

   Oct 2016 - May 2020
   Lyft · 3 yr 7 mo · Full-time · San Francisco, CA
   • Cut support tickets about enterprise by 20% with clearer copy and states.
   • Ran 73 usability sessions and turned them into a research repository.
5. Product Designer

   Oct 2015 - Oct 2016
   PwC · 1 yr · Full-time · San Francisco, CA
   • Built a component library 46 engineers ship with every day.
   • Ran 57 usability sessions and turned them into a research repository.

No references yet.

Education

1. Wharton

   MBA, Business Administration
   2019 - 2021
2. Penn State

   BS, Industrial Design
   2011 - 2015