Taufik Susanto

S

Senior Program Manager at Woolworths Group · Business operations

Woolworths Group
Jakarta, Indonesia · WIB (UTC+7)
10+ years experience
University of Auckland
English, Bahasa Indonesia
Open to work
Messaging unavailable

Overview

10 years in operations, the last 3 at Woolworths Group, where I work on the bizops team. Launched operations in 26 cities. Brought support first-response time from 19 hours to under 1. Most at home with SQL and strategy. Plant-based cook and baker.

Good reasons to reach out
  • Roles in business operations
  • Thoughtful intros to people in my field
Please don't message about
  • Unpaid work or spec projects
  • Agency or outsourcing pitches
  • Crypto token projects

Slower in the last week of each quarter

Skills
SQLOKRsprocess designstrategybusiness operations
Open to workLooking for a role
closes in 3 months

Senior Program Manager roles in cybersecurity - Jakarta or remote

Target roles
Senior Program Manager
Level
Senior
Industries
AI infrastructure, Fintech
Work mode
Remote
Available
From next quarter
Work authorization
Authorized to work in Indonesia
What I'm looking for
A team that ships weekly and owns bizops end to end.
Not interested in
Night shifts

10 years in business operations. Strongest at OKRs and SQL. Can start in about six weeks.

Jakarta, Indonesia · remote OKprocess designsqlstrategy
Open

Experience

  1. Senior Program Manager
    Sep 2023 - Present
    Woolworths Group · 3 yr 1 mo · Full-time · Jakarta, Indonesia
    • Ran the bizops program across 12 teams to launch on schedule.
    • Launched operations in 4 cities.
  2. Program Manager
    Jun 2020 - Sep 2023
    Westpac · 3 yr 3 mo · Full-time · Jakarta, Indonesia
    • Brought support first-response time from 13 hours to under 2.
  3. Operations Associate
    Jul 2018 - Jun 2020
    Afterpay · 1 yr 11 mo · Full-time · Jakarta, Indonesia
    • Negotiated 171 commercial agreements a year.
  4. Operations Associate
    Oct 2016 - Jul 2018
    Mastercard · 1 yr 9 mo · Full-time · Jakarta, Indonesia
    • Negotiated 133 commercial agreements a year.
    • Built the privacy programme for launches in 6 countries.

References

No references yet.

Education

  1. University of Auckland
    BSc, Operations Research
    2012 - 2016

Details

Compensation expectations
What they are targeting for their next role.
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Direct contact details
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