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Taylor Keisha Jefferson

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Design Manager at Wayfair · Brand and marketing design

Works at
Wayfair
Location
San Francisco, CA · PT (UTC-8)
Experience
9+ years experience
Education
Wharton
Languages
English
Message Connect

Overview

Design Manager at Wayfair, focused on brand and marketing design. Ran 126 usability sessions and turned them into a research repository. Shipped the brand redesign that lifted task completion 30%. Marathoner (8 so far).

Good reasons to reach out
  • Thoughtful intros to people in my field
  • Second opinions on web design decisions
Please don't message about
  • Unpaid design tests
  • Logo contests
  • SEO and link-building offers
Skills
illustrationinformation architecturebrand designweb design

Experience

  1. Design Manager
    Apr 2026 - Present
    Wayfair · 7 mo · Full-time · San Francisco, CA
    • Shipped the brand redesign that lifted task completion 37%.
    • Cut support tickets about brand by 35% with clearer copy and states.
  2. Senior Product Designer
    Nov 2024 - Apr 2026
    Zoom · 1 yr 5 mo · Full-time · San Francisco, CA
    • Brought the brand flows to WCAG 2.2 AA.
    • Ran 102 usability sessions and turned them into a research repository.
  3. UX Researcher
    Oct 2021 - Nov 2024
    Adobe · 3 yr 1 mo · Full-time · San Francisco, CA
    • Cut support tickets about brand by 24% with clearer copy and states.
  4. Product Designer
    Nov 2018 - Oct 2021
    Boston Consulting Group · 2 yr 11 mo · Full-time · San Francisco, CA
    • Brought the brand flows to WCAG 2.2 AA.
  5. UX Researcher
    Aug 2017 - Nov 2018
    Qualcomm · 1 yr 3 mo · Full-time · San Francisco, CA
    • Shipped the brand redesign that lifted task completion 29%.

Projects

Open-source information architecture toolkit
2025

A small library for brand and marketing design that 315 developers star on GitHub.

Brand and marketing design benchmark
2023

Reproducible benchmarks comparing brand design and illustration on real workloads.

References

No references yet.

Education

  1. Wharton
    MBA, Business Administration
    2016 - 2018
  2. University of Pennsylvania
    BS, Architecture
    2011 - 2015

Details

Compensation expectations
What they are targeting for their next role.
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Direct email and a scheduling link.
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