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Overview
Currently at Granite Data, where I work on business operations. Launched operations in 18 cities. Most at home with process design and OKRs. Learning Japanese, slowly.
Good reasons to reach out
- Working sessions on OKRs
- Thoughtful intros to people in my field
Please don't message about
- Generic networking requests
- Crypto token projects
Checks messages twice a week
Skills
strategySQLbusiness operationsprocess designOKRs
Experience
- Chief of StaffSep 2025 - PresentGranite Data · 1 yr 2 mo · Full-time · Austin, TX
- Cut cost per order by 22% with routing and staffing changes.
- Launched operations in 7 cities.
- Brought support first-response time from 17 hours to under 1.
- Program ManagerNov 2022 - Sep 2025Cisco · 2 yr 10 mo · Full-time · Austin, TX
- Rebuilt the planning process the company still runs every quarter.
- Brought support first-response time from 30 hours to under 1.
- Operations AssociateNov 2019 - Nov 2022Visa · 3 yr · Full-time · Austin, TX
- Negotiated 438 commercial agreements a year.
References
No references yet.
Education
- Rice UniversityBA, Mechanical Engineering2014 - 2018
Details
Compensation expectations
What they are targeting for their next role.
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Direct contact details
Direct email and a scheduling link.
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