Vaishnavi Spandana Natarajan

S

Chief of Staff, Wren Care - supply growth · city launches · unit economics

Wren Care
Kochi, India · IST (UTC+5:30)
12+ years experience
IIT Hyderabad
English, Hindi, Malayalam
Open to work
Messaging unavailable

Overview

Chief of Staff at Wren Care, focused on marketplace operations. Launched operations in 28 cities. Ran the marketplace ops program across 16 teams to launch on schedule. Before that: ICICI Bank and American Express. Most at home with unit economics and inventory. Into vintage synthesizers.

Good reasons to reach out
  • Roles in marketplace operations
  • Working sessions on supply growth
Please don't message about
  • Agency or outsourcing pitches
  • Offshore staffing offers
  • Courses and coaching offers

Checks messages twice a week

Skills
inventoryunit economicscity launchessupply growth
Open to workLooking for a role
closes in 3 months

Open to Chief of Staff roles at growth-stage supply chain companies

Target roles
Chief of Staff
Level
Staff / Principal
Industries
Fintech, Consumer apps
Work mode
On-site
Available
60 days notice
Work authorization
Indian citizen
What I'm looking for
Scope to lead marketplace operations work, with a manager who gives direct feedback.
Not interested in
Contract-only roles

14 years in marketplace operations. Strongest at unit economics and city launches. Open to the right conversation.

Kochi, Indiainventoryunit economicssupply growth
Open

Experience

  1. Chief of Staff
    Dec 2025 - Present
    Wren Care · 10 mo · Full-time · Kochi, India
    • Rebuilt the planning process the company still runs every quarter.
    • Ran the marketplace ops program across 8 teams to launch on schedule.
    • Launched operations in 29 cities.
  2. Senior Program Manager
    Jul 2023 - Nov 2025
    ICICI Bank · 2 yr 4 mo · Full-time · Kochi, India
    • Launched operations in 11 cities.
  3. Program Manager
    Aug 2020 - Jul 2023
    American Express · 2 yr 11 mo · Full-time · Kochi, India
    • Brought support first-response time from 10 hours to under 1.
    • Ran the marketplace ops program across 25 teams to launch on schedule.
  4. Senior Program Manager
    Jul 2018 - Aug 2020
    Airtel · 2 yr 1 mo · Full-time · Kochi, India
    • Launched operations in 5 cities.
    • Cut cost per order by 28% with routing and staffing changes.
  5. Operations Associate
    Feb 2015 - Jul 2018
    EY · 3 yr 5 mo · Full-time · Kochi, India
    • Built the privacy programme for launches in 8 countries.

References

No references yet.

Education

  1. IIT Hyderabad
    B.Tech, Operations Research
    2007 - 2011

Details

Compensation expectations
What they are targeting for their next role.
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Direct contact details
Direct email and a scheduling link.
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