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Vishal Pandey

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Director of Product at BigBasket · Onboarding and activation · experimentation, user research

Works at
BigBasket
Location
Jaipur, India · IST (UTC+5:30)
Experience
14+ years experience
Education
Delhi Technological University
Languages
English, Hindi

Overview

I lead onboarding and activation at BigBasket in Jaipur. Ran 42 customer interviews before writing the first spec. Cut time-to-first-value for new growth customers from 9 days to 4. Before that: Asian Paints and Razorpay. Most at home with user research and SQL. Swimming before work keeps me sane.

Good reasons to reach out
  • Second opinions on lifecycle decisions
  • Questions about onboarding and activation
Please don't message about
  • Unpaid work or spec projects
  • Offshore staffing offers

Travels often; replies within 48 hours

Skills
experimentationSQLgrowthuser researchlifecycle

Experience

  1. Director of Product
    Mar 2024 - Present
    BigBasket · 2 yr 8 mo · Full-time · Jaipur, India
    • Took growth activation from 31% to 57% in three quarters.
    • Grew growth revenue from $2 million to $13 million ARR.
  2. Principal Product Manager
    Sep 2021 - Mar 2024
    Asian Paints · 2 yr 6 mo · Full-time · Jaipur, India
    • Sit on 5 boards.
  3. Senior Product Manager
    Jun 2018 - Sep 2021
    Razorpay · 3 yr 3 mo · Full-time · Jaipur, India
    • Grew growth revenue from $5 million to $52 million ARR.
    • Took growth activation from 22% to 41% in three quarters.
  4. Product Manager
    Nov 2015 - Jun 2018
    Walmart Global Tech · 2 yr 7 mo · Full-time · Jaipur, India
    • Ran 74 customer interviews before writing the first spec.
    • Took growth activation from 25% to 50% in three quarters.
  5. Associate Product Manager
    Apr 2013 - Nov 2015
    Visa · 2 yr 7 mo · Full-time · Jaipur, India
    • Killed 8 features nobody used and shipped the 2 that customers asked for.

References

No references yet.

Education

  1. Delhi Technological University
    B.Tech, Business Administration
    2007 - 2011

Details

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