Xinyi Lee
SUX Researcher at Tidal Care · synthesis, user research
- Tidal Care
- Singapore · SGT (UTC+8)
- 6+ years experience
- National University of Singapore
- English, Mandarin
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Overview
I've spent 6 years on user research - first at Maybank, now at Tidal Care. Shipped the research redesign that lifted task completion 13%. Most at home with fintech and usability testing. Amateur photographer; mostly street and food.
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Skills
usability testingsynthesisuser researchfintech
Experience
- UX ResearcherApr 2024 - PresentTidal Care · 2 yr 6 mo · Full-time · Singapore
- Built a component library 70 engineers ship with every day.
- Shipped the research redesign that lifted task completion 38%.
- Ran 93 usability sessions and turned them into a research repository.
- Product DesignerAug 2020 - Feb 2024Maybank · 3 yr 6 mo · Full-time · Singapore
- Ran 83 usability sessions and turned them into a research repository.
- Cut support tickets about research by 53% with clearer copy and states.
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Education
- National University of SingaporeBComp, Visual Communication2015 - 2019
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