Yusuf Farhan Bohra

S

Program Manager, Relay Care - strategy · SQL · OKRs

Relay Care
Bengaluru, India · IST (UTC+5:30)
5+ years experience
Indian Statistical Institute
English, Hindi, Kannada
Open to work
Messaging unavailable

Overview

Currently at Relay Care, where I work on business operations. Cut cost per order by 31% with routing and staffing changes. Launched operations in 29 cities. Board games, hiking, and terrible puns.

Good reasons to reach out
  • Roles in business operations
  • Working sessions on strategy
Please don't message about
  • Courses and coaching offers
  • Agency or outsourcing pitches
  • Generic networking requests

Fastest replies in the morning

Skills
strategyOKRsSQLbusiness operationsprocess design
Open to workLooking for a role
closes in 3 months

Program Manager roles in logistics - Bengaluru or remote

Target roles
Program Manager
Level
Senior
Industries
Consumer apps, E-commerce
Work mode
On-site
Available
Immediately
Work authorization
Indian citizen
What I'm looking for
Scope to lead business operations work, with a manager who gives direct feedback.
Not interested in
Agencies and outsourcing firms

5 years in business operations. Strongest at process design and strategy. Serving notice now.

Bengaluru, Indiastrategyokrsbusiness operations
Open

Experience

  1. Program Manager
    Jun 2023 - Present
    Relay Care · 3 yr 4 mo · Full-time · Bengaluru, India
    • Launched operations in 30 cities.
    • Brought support first-response time from 8 hours to under 1.
    • Cut cost per order by 23% with routing and staffing changes.
  2. Operations Associate
    Oct 2021 - Jun 2023
    Wipro · 1 yr 8 mo · Full-time · Bengaluru, India
    • Secured 5 payments licences.
    • Negotiated 325 commercial agreements a year.

References

No references yet.

Education

  1. Indian Statistical Institute
    M.Stat, Economics
    2020 - 2022
  2. NIT Trichy
    B.Tech, Economics
    2016 - 2020

Details

Compensation expectations
What they are targeting for their next role.
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Direct contact details
Direct email and a scheduling link.
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