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Yvonne Tran

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Design Manager at Hartwell Solutions | ex-KPMG

Works at
Hartwell Solutions
Location
Toronto, ON · ET (UTC-5)
Experience
10+ years experience
Education
University of Waterloo
Languages
English, Spanish
Hiring
Message Connect

Overview

Currently at Hartwell Solutions, where I lead B2B dashboards with a team of 36. Ran 80 usability sessions and turned them into a research repository. Cut support tickets about enterprise by 41% with clearer copy and states. Before that: KPMG and Air Canada. Jazz piano, badly.

Good reasons to reach out
  • Candidates for the role I'm hiring for
  • Thoughtful intros to people in my field
  • Speaking or podcast invitations
  • Working sessions on information architecture
Please don't message about
  • Logo contests
  • Crypto token projects
Skills
Figmainformation architecturesynthesisdata visualisation
HiringHiring for a role
closes in 3 months

Building out enterprise at Hartwell Solutions: product designers wanted in Toronto

Role
Product designer
Level
Mid
Type
Full-time
Work mode
Hybrid
Compensation
$130k-$178k
Team
Enterprise, 4 people
Start
This quarter
Must have
A portfolio of shipped product work Comfort working directly with engineers Ownership of something end to end
Process
3 conversations, no take-home

Comp C$155k-C$189k. Three interviews over a week. Message me with one thing you shipped that you're proud of.

Toronto, ON · remote OKinformation architecturedata visualisationfigma
Open

Experience

  1. Design Manager
    Jan 2025 - Present
    Hartwell Solutions · 1 yr 10 mo · Full-time · Toronto, ON
    • Cut support tickets about enterprise by 20% with clearer copy and states.
    • Shipped the enterprise redesign that lifted task completion 12%.
    • Ran 85 usability sessions and turned them into a research repository.
  2. UX Researcher
    Nov 2022 - Jan 2025
    KPMG · 2 yr 2 mo · Full-time · Toronto, ON
    • Cut support tickets about enterprise by 54% with clearer copy and states.
  3. Product Designer
    Dec 2020 - Jul 2022
    Air Canada · 1 yr 7 mo · Full-time · Toronto, ON
    • Shipped the enterprise redesign that lifted task completion 26%.
    • Ran 33 usability sessions and turned them into a research repository.
  4. UX Researcher
    Sep 2018 - Aug 2020
    EY · 1 yr 11 mo · Full-time · Toronto, ON
    • Ran 110 usability sessions and turned them into a research repository.
    • Brought the enterprise flows to WCAG 2.2 AA.
  5. Product Designer
    Oct 2016 - Sep 2018
    PwC · 1 yr 11 mo · Full-time · Toronto, ON
    • Ran 94 usability sessions and turned them into a research repository.
    • Built a component library 83 engineers ship with every day.

References

No references yet.

Education

  1. University of Waterloo
    BMath, Psychology
    2012 - 2016

Details

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