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Alice Olivia Smith

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Senior Product Manager at Mercari · Payments

Works at
Mercari
Location
Auckland, New Zealand · NZST (UTC+12)
Experience
9+ years experience
Education
Melbourne Business School
Languages
English
Co-founder
Message Connect

Overview

9 years in product management, the last 1 at Mercari, where I work on the payments team. Cut time-to-first-value for new payments customers from 15 days to 1. Before that: Hyundai Motor and Alibaba Group. Most at home with fraud and product strategy. Swimming before work keeps me sane.

Good reasons to reach out
  • People who want to build this with me
  • Thoughtful intros to people in my field
  • Second opinions on fraud decisions
Please don't message about
  • Offshore staffing offers
  • Feature requests for my employer's product

Fastest replies in the morning

Skills
fraudSQLpricingcheckoutproduct strategyexperimentation
Co-founderLooking for a co-founder
closes in 3 months

Looking for an operations co-founder for pharmacy logistics for nonprofits

The idea
Looking for an operations co-founder for pharmacy logistics for nonprofits
Stage
Customer interviews
I bring
14 years in payments
Looking for
Technical co-founder who has shipped B2B software
Commitment
Full-time now
Location
Auckland or remote

I bring 9 years of payments (currently Mercari). Ideally you've sold to enterprises. Pre-product, some customer interviews done.

Auckland, New Zealand · remote OKexperimentationproduct strategysql
Open

Experience

  1. Senior Product Manager
    Oct 2025 - Present
    Mercari · 1 yr 1 mo · Full-time · Auckland, New Zealand
    • Grew payments revenue from $6 million to $25 million ARR.
    • Took payments activation from 31% to 57% in three quarters.
  2. Product Manager
    May 2024 - Oct 2025
    Hyundai Motor · 1 yr 5 mo · Full-time · Auckland, New Zealand
    • Cut time-to-first-value for new payments customers from 13 days to 1.
    • Killed 6 features nobody used and shipped the 2 that customers asked for.
  3. Product Manager
    Jun 2021 - May 2024
    Alibaba Group · 2 yr 11 mo · Full-time · Auckland, New Zealand
    • Grew payments revenue from $3 million to $35 million ARR.
    • Killed 8 features nobody used and shipped the 2 that customers asked for.
  4. Associate Product Manager
    Feb 2019 - Jun 2021
    Lakemont Software · 2 yr 4 mo · Full-time · Auckland, New Zealand
    • Cut time-to-first-value for new payments customers from 18 days to 4.
  5. Associate Product Manager
    Oct 2017 - Feb 2019
    Mercari · 1 yr 4 mo · Full-time · Auckland, New Zealand
    • Killed 7 features nobody used and shipped the 2 that customers asked for.

References

No references yet.

Education

  1. Melbourne Business School
    MBA, Business Administration
    2017 - 2019
  2. Australian National University
    BSc, Business Administration
    2013 - 2017

Details

Compensation expectations
What they are targeting for their next role.
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Direct contact details
Direct email and a scheduling link.
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